Allegro Playacar, Playa del Carmen ~ Reviews, Room Choices & Prices 2025

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Key details

About the Resort

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

Allegro Playacar is an all-inclusive resort situated on a stunning beach in Playa del Carmen, Mexico. This resort is beautifully enveloped by lush tropical gardens, providing unobstructed views of the Caribbean. Recognized with numerous awards, including the Green Globe Certification, it offers guests a unique experience that combines relaxation with various recreational activities.

Location

Situated just 5 km from Aeropuerto de Playa del Carmen, the resort enjoys a prime location for exploring the surrounding attractions. It is conveniently located near cultural landmarks like Tulum and various cenotes along the Mexican Caribbean coast. Guests have easy access to diverse activities and tours that highlight the area's rich history.

Rooms

The resort features spacious rooms that are beautifully decorated, enhancing the tropical ambiance. Each room includes a balcony or terrace with views of either the lush gardens or the ocean, providing a serene atmosphere for relaxation. Notably, family rooms include two bedrooms with separate bathrooms, catering specifically to larger parties.

Eat & Drink

Allegro Playacar boasts four onsite restaurants, a pizzeria, and three bars, serving a wide array of national and international cuisine. Guests can enjoy an all-inclusive dining experience, including unlimited meals, appetizers, and snacks. Signature dishes showcase the best local flavors, ensuring a memorable culinary experience.

Leisure & Business

The resort offers a multitude of recreational activities for guests of all ages, including two swimming pools, a well-equipped fitness center, and water sports facilities. The Zenserenz Spa provides a peaceful oasis for relaxation with first-class services and treatments. Families can also enjoy the Kids Club, offering supervised activities for children.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Double Room

Max:

2 persons

24 m²

Bed options:

1 King-size bed

Garden view

Shower

Coffee machine

room details

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Superior Premium Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre

Playa del Carmen 2.3 km

Airports

Aeropuerto de Playa del Carmen (PCM) 2.2 km

Cancun (CUN) 58.8 km

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Diving
Snorkelling
Tennis court
Golf course
Billiard tables
Table tennis
Aerobics
Fishing

Services

Paid airport shuttle
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Children

Cots
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

Map view

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

2.5 km

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

4.7 km

Zona Arqueologica Playa del Carmen

1.4 km

Carretera 109

Cenote Calavera

3.2 km

Park

Xel-Ha Park

780 m

Av. Benito Juárez

Los Fundadores Park

2.1 km

Disabled-friendly beach

2.2 km

Mall

Playacar Center Shopping Mall

940 m

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

960 m

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

700 m

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

710 m

Golf Course

Campo de Golf Playacar

670 m

Maya ruins

720 m

Museum

3D Museum of Wonders

2.4 km

Mahi Golf Course

850 m

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

2.8 km

Calle Carretera Federal 109

Cenote Carwash

2.8 km

Museum

Museo Frida Kahlo Playa Del Carmen

2.4 km

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.9 km

Mall

Starbucks

1.1 km

Store

Centro Maya

3.5 km

5ta Avenida

Galeria de Arte 5ta Avenida

2.1 km

Avenue With 14 Street 5a Downtown

Corazon de Mexico

2.1 km

Mall

City Club

1.2 km

Hwy 307 Km 287

Alltournative

1.2 km

Playacar

Xaman Ha Ruins

1.5 km

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

2.3 km

Beach

Playacar Beach

2.9 km

Piste Cyclable sur Paseo Xaman-Ha

2.6 km

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

3.3 km

Nearby

Mall

Playacar Center Shopping Mall

230 m

Beach

Playacar Beach

2.9 km

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

700 m

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

1.0 km

Restaurants

Les Crepes de Paris

3.3 km

Avenida Paseo Xaman-Ha 25 Playacar Center

Barra Artesanal

860 m

Paseo Xaman Ha 42

La Vaqueria

2.6 km

Paseo Xaman-Ha

Blucacao

1.3 km

Av. 10 Mza. 64 Lote 8 local 1 Xaman-Ha Solidaridad

Dona Aurelia sabores Mexicanos

2.4 km

Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2

LABRIOCHE de Playa

2.4 km

Paseo Xaman - Ha 12 Playacar

Reviews and Ratings

Feedback from previous guests about their experience. <br />

72%

liked the resort and would come back

Friendly staff

Great location

Dining quality

Bathroom maintenance

7.2/10

Very good

Rooms

6.4

Location

8.9

Service

8.6

Dining

5.8

Eddie

United States, December 2024

6.0/10

My stay at the hotel had its ups and downs. On one hand, the location was just perfect with a beautiful beach nearby, and the staff were genuinely friendly and helpful. On the other hand, the rooms were a letdown—dirty and needing maintenance—and the overall dining experience could use improvement. Overall, while the hotel has potential, it could use some serious updates to make it truly valuable for the price.

Rooms

5.0

Unfortunately, the rooms were dirty and rundown, which was disappointing. I had to switch rooms multiple times due to different issues, and they didn’t even have washcloths available.

Service

7.0

The service was mostly helpful and friendly, and I really appreciated their positive attitude. However, it felt a bit inconsistent at times based on their mood.

Location

9.0

The hotel's location is fantastic, with beautiful beaches nearby and a lovely vibe in Playa. I felt safe running along the road behind the resort, and everything was easily accessible.

Dining

6.0

Dining was quite varied as they changed themes daily, but I was a bit underwhelmed by the overall quality. The buffet had a good range, but some items could definitely be fresher.

Facilities

5.0

The amenities were okay, but nothing stood out as exceptional. I expected a bit more from a resort experience.

William

United States, November 2024

7.8/10

I had a pleasant stay at the hotel with very friendly staff and a great location just a short walk from the beach. The rooms were comfortable, although a bit small and could use some maintenance in the bathrooms. The dining options were decent but could definitely be improved, especially at breakfast. Overall, it was a good value for money, but some areas could use a little more attention.

Rooms

7.0

The rooms were comfortable, though they are small and there were a few humidity spots in the bathroom.

Service

10.0

The service was awesome; the staff, especially Valeria, Michelle, and Yvan, went above and beyond to make our vacation memorable.

Location

9.0

The location was excellent, close to 5th Avenue and situated in Playacar, making it easy to explore nice beaches and walk to Playa del Carmen.

Dining

5.0

The dining experience was a bit hit-or-miss; lunch was poor and the drinks weren't great either, but the daily menu did offer some variety.

Facilities

7.0

Facilities were decent, but nothing really stood out; the pool area was nice, though.

Samantha

United Kingdom, October 2024

7.4/10

I had a lovely stay at this hotel, which boasts a great location just a short walk from Playa Carmen and right by one of the widest beaches around. The rooms are always clean and well-stocked, plus the air conditioning works excellently. I found the staff to be very friendly and always ready to help, though there were a few hiccups with hot water during my visit. Dining options were quite average, and I think they could improve a bit.

Rooms

8.0

The rooms are clean and well-stocked with amenities, and the air conditioning is excellent.

Service

7.0

The staff were friendly and attentive, always checking on us, though some service aspects could be improved.

Location

9.0

The location is fantastic, just a 15-minute walk to Playa Carmen and very close to the beach.

Dining

5.0

Dining options were only average; more variety for meals would be welcome.

Facilities

8.0

The facilities are nice overall, including a clean pool area.

Jonathan

United States, October 2024

7.0/10

I had a mixed experience at the hotel. On one hand, the staff was incredibly friendly and always ready to assist. However, the rooms felt a bit run down and needed some updating. The location was quite convenient as it was just a short cab ride to popular attractions, but the overall condition of the hotel didn't quite match what I had hoped for.

Rooms

5.0

The rooms were a little run down, and I encountered issues like broken TVs and refrigerators.

Service

9.0

The service was fantastic! The staff, especially Manager Fransisco, was super friendly and very helpful throughout my stay.

Location

8.0

The location was pretty convenient; just a $10 cab ride to Fifth Avenue, making it easy to get around.

Dining

6.0

The dining options were decent, featuring a variety of cuisines, but at times the food was hit and miss and felt a bit repetitive.

Facilities

7.0

The facilities could use some improvements, but the pool area was still enjoyable.

Emily

United Kingdom, September 2024

7.8/10

The hotel is situated in a beautiful area, surrounded by nice beaches and a charming neighborhood, making it a great location for walks. The rooms with thatched roofs are decent, though they could use better bathroom maintenance. The staff truly went above and beyond, creating memorable experiences during our stay. However, the dining options felt somewhat basic, like cafeteria food, which was a letdown.

Rooms

7.0

The rooms are good, but the maintenance of the bathrooms needs improvement due to humidity spots on the walls.

Service

10.0

The service was outstanding, with friendly staff eager to assist and a wide range of services available.

Location

9.0

The hotel has a great location in Playacar, close to beautiful beaches for long walks and easy access to Playa del Carmen.

Dining

5.0

The dining experience felt like school cafeteria food, lacking variety and options.

Facilities

8.0

The facilities are well-maintained, specifically the pools and bar area; very nice overall.

Friendly staff

Dining quality

Kenneth

United Kingdom, September 2024

7.0/10

I recently stayed at the hotel and found the location to be convenient, close to the beach and easy to reach popular spots. The rooms were clean and provided a beautiful view, although I felt they could use some updating. The dining options varied, with some nights being hits and others misses, and the service was hit-or-miss as well. Overall, I think the hotel offers decent value for money, but there are definitely areas needing improvement.

Rooms

7.0

The rooms were super clean and offered a beautiful ocean view, but they did need a little updating.

Service

6.0

Service was friendly, but at times it felt a bit pushy, especially regarding tours.

Location

9.0

The hotel is well-maintained and conveniently located for easy access to 5th Avenue and local attractions.

Dining

7.0

The dining experience had impressive themed nights, though the quality could vary from night to night.

Facilities

6.0

The facilities are decent, but could benefit from some enhancements and attention to detail.

Julie

United States, September 2024

8.2/10

My stay at the hotel was quite enjoyable, with beautiful grounds and a nice pool area. The rooms were cozy, and I appreciated the division into small houses for added comfort. Unfortunately, we had ongoing issues with the hot water that were never resolved during our stay, which was a significant downside. The friendly staff and great location made up for some of the hiccups, but an ideal experience would require consistent hot water.

Rooms

7.0

The rooms were lovely, although they need some items replaced. The layout in small houses was very comfortable.

Service

10.0

The service was top-notch, with the staff always taking time to chat and ensuring we had a memorable vacation. They went above and beyond to assist us.

Location

9.0

The location is fantastic, being in Playacar with beautiful beaches for walking and very close to downtown Playa del Carmen.

Dining

7.0

Dining options were decent, with a good variety, including made-to-order omelettes, though it lacked the elaborate choices seen in larger resorts.

Facilities

8.0

The facilities, especially the pool area, were great and very well-maintained, adding to the overall experience.

Colin

United Kingdom, August 2024

8.0/10

I had a mixed experience at this hotel. On the plus side, it’s situated right on the beach, which is beautiful, and the staff was very friendly. However, I was disappointed with the dining options, which felt repetitive and lacked variety. Overall, it’s a decent place, particularly for the price, but not without its flaws.

Rooms

7.0

The rooms were nicely decorated but had a bit of a mildew smell, which was unfortunate.

Service

9.0

I was very happy with the service; the staff was attentive and made my stay enjoyable.

Location

10.0

The hotel’s location is excellent, right on the beach, making it a relaxing getaway.

Dining

5.0

Dining options were hit and miss; it tended to be repetitive, and some of the food reminded me of a school cafeteria.

Facilities

8.0

The resort had good facilities, especially the pool area, which was well-kept.

Bert

United States, August 2024

7.6/10

The hotel has beautiful grounds and an amazing beach and pool area, making it a great spot for relaxation. However, the lack of hot water during my stay was quite frustrating. The staff were incredibly welcoming and kind, providing excellent service throughout my visit. Overall, it's a nice place with great amenities, but the hot water issue needs addressing.

Rooms

7.0

The rooms were lovely and featured a fully stocked beer fridge along with multiple bottles of water provided daily. However, we faced repeated problems with the hot water, which affected our comfort.

Service

9.0

The service was outstanding, with friendly staff who genuinely care about the guests. They cleaned our room daily and were attentive to our needs, although there was some initial pressure to attend a timeshare meeting.

Location

8.0

The hotel is perfectly situated right by the beach in beautiful Playacar, only 25 minutes from Playa Del Carmen. While the location is great, there was a significant issue with seaweed on the beach.

Dining

6.0

The dining options included Italian, Japanese, and Mexican cuisine on a rotation schedule, but the food was only average. The open-air setting was nice, although it can be uncomfortably hot.

Facilities

8.0

The hotel features amazing grounds, a lovely pool area, and clean changing rooms available for use after check-out. However, it seems like the facilities' overall experience was somewhat diminished by the hot water issues.