Allegro Playacar Hotel Playa del Carmen, Playa del Carmen - Reviews, Rooms Options & Prices 2025

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About the Resort

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

Allegro Playacar is a prestigious resort located in Playa del Carmen, Mexico, noted for its stunning beachfront and lush tropical gardens. This all-inclusive destination features a vibrant natural setting with turquoise waters and an array of amenities that cater to relaxation and recreation. The resort proudly holds several prestigious certifications, including the Green Globe Certificate, emphasizing its commitment to sustainability and environmentally-friendly practices. With a focus on family-oriented services, Allegro Playacar offers engaging experiences for guests of all ages.

Location

Located just 5 km from Aeropuerto de Playa del Carmen, Allegro Playacar is ideally positioned for exploring notable attractions such as the archaeological site of Tulum and the breathtaking cenotes along the Caribbean coastline. Guests benefit from easy access to local landmarks, ensuring a rich cultural experience while enjoying their stay at the resort.

Rooms

Allegro Playacar offers several types of accommodations, including Superior, Superior Premium, and family rooms. These 24 m² rooms feature either a King size bed or two double beds, and include amenities like a balcony or terrace with scenic views of the gardens or partial sea. Family rooms are ideal for larger groups and come with two bedrooms, each equipped with its own bathroom.

Eat & Drink

The resort is home to four restaurants, a pizzeria, and three bars which offer a variety of cuisines and dining options, all included in the all-inclusive package. Guests can savor meals, snacks, and drinks without leaving the hotel, allowing them to experience both national and international culinary delights. Alcoholic beverages are served daily from 11:00 am to 1:00 am, adding to the convenience and enjoyment of dining on-site.

Leisure & Business

Allegro Playacar provides a wide range of recreational activities, including water sports, tennis, and a fully equipped gym. Guests have access to two magnificent swimming pools designed for relaxation and family activities. The Zenserenz SPA offers premium wellness treatments and services, allowing guests to unwind while enjoying scenic views.

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Select your room type

The resort provides a range of accommodations, including double rooms, family rooms, and suites, all with breakfast, free cancellations, and exclusive deals.

Double Room

Max:

2 persons

24 m²

Bed options:

1 King Size Bed

Garden view

Shower

Coffee machine

room details

Check Prices

Superior Premium Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

Garden view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Center

Playa del Carmen 1.4 mi

Airports

Aeropuerto de Playa del Carmen (PCM) 1.4 mi

Cancun (CUN) 36.5 mi

Facilities

Enjoy a range of amenities at the resort designed for your comfortable stay and remarkable experiences.

General

Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Tennis court
Golf course
Pool tables
Table tennis
Aerobics
Fishing

Services

Paid airport shuttle
Housekeeping
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Children

Cribs
Children's buffet
Board games
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
Sun terrace
Garden area
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Patio
Terrace
Garden furniture
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV

Location

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

Map view

Lote Hotelero No. 7, Playa del Carmen, Mexico, 77710

City landmarks

152 Calle Quinta Avenida

Quinta Avenida

1.5 mi

Carretera Chetumal-Puerto Juarez Km. 282

Xcaret

2.9 mi

Zona Arqueologica Playa del Carmen

4500 ft

Carretera 109

Cenote Calavera

2.0 mi

Parks

Xel-Ha Park

2600 ft

Av. Benito Juárez

Los Fundadores Park

1.3 mi

Disabled-friendly beach

1.4 mi

Mall

Playacar Center Shopping Mall

3100 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

3200 ft

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2300 ft

Calle Quinta Avenida 10

Playa del Carmen Archeological Site

2400 ft

Golf Course

Campo de Golf Playacar

2200 ft

Maya ruins

2400 ft

Museums

3D Museum of Wonders

1.5 mi

Mahi Golf Course

2800 ft

Carretera Federal Puerto Juarez- Chetumal KM. 265 Puerto Aventuras

Bel Air Animal Park

1.8 mi

Calle Carretera Federal 109

Cenote Carwash

1.8 mi

Museums

Museo Frida Kahlo Playa Del Carmen

1.5 mi

Ave Benito Juarez 109 between 5a y 10a Ave

La Sirena's Fine Mexican Handcrafts

1.2 mi

Mall

Starbucks

3800 ft

Store

Centro Maya

2.2 mi

5ta Avenida

Galeria de Arte 5ta Avenida

1.3 mi

Avenue With 14 Street 5a Downtown

Corazon de Mexico

1.3 mi

Mall

City Club

4000 ft

Hwy 307 Km 287

Alltournative

4000 ft

Playacar

Xaman Ha Ruins

5000 ft

Paseo Xaman-Ha Playacar

Xaman Ha Aviary

1.4 mi

Beach

Playacar Beach

1.8 mi

Piste Cyclable sur Paseo Xaman-Ha

1.6 mi

Avenida Paseo Xaman-Ha S/N Mz. 26

Playacar Golf Club

2.0 mi

Nearby

Mall

Playacar Center Shopping Mall

800 ft

Beach

Playacar Beach

1.8 mi

Paseo Xaman - Ha S/N

Hard Rock Campo de Golf

2300 ft

Avenida 15 Norte Mz 38 Lote 4

Fun Fitness Globetrotters

3500 ft

Restaurants

Les Crepes de Paris

2.1 mi

Avenida Paseo Xaman-Ha 25 Playacar Center

Barra Artesanal

2900 ft

Paseo Xaman Ha 42

La Vaqueria

1.6 mi

Paseo Xaman-Ha

Blucacao

4400 ft

Av. 10 Mza. 64 Lote 8 local 1 Xaman-Ha Solidaridad

Dona Aurelia sabores Mexicanos

1.5 mi

Mza 16 Paseo Xaman Ha Lt 16 Loc. 7 Plaza Maya Pakal Playa Car Fase 2

LABRIOCHE de Playa

1.5 mi

Paseo Xaman - Ha 12 Playacar

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the resort and would come back

Friendly staff

Great location

Dining quality

Bathroom maintenance

8.4/10

Great

Rooms

6.4

Location

8.9

Service

8.6

Dining

5.8

Eddie

United States of America, December 2024

6.0/10

My stay at the hotel had its ups and downs. On one hand, the location was just perfect with a beautiful beach nearby, and the staff were genuinely friendly and helpful. On the other hand, the rooms were a letdown—dirty and needing maintenance—and the overall dining experience could use improvement. Overall, while the hotel has potential, it could use some serious updates to make it truly valuable for the price.

Rooms

5.0

Unfortunately, the rooms were dirty and rundown, which was disappointing. I had to switch rooms multiple times due to different issues, and they didn’t even have washcloths available.

Service

7.0

The service was mostly helpful and friendly, and I really appreciated their positive attitude. However, it felt a bit inconsistent at times based on their mood.

Location

9.0

The hotel's location is fantastic, with beautiful beaches nearby and a lovely vibe in Playa. I felt safe running along the road behind the resort, and everything was easily accessible.

Dining

6.0

Dining was quite varied as they changed themes daily, but I was a bit underwhelmed by the overall quality. The buffet had a good range, but some items could definitely be fresher.

Facilities

5.0

The amenities were okay, but nothing stood out as exceptional. I expected a bit more from a resort experience.

William

United States of America, November 2024

7.8/10

I had a pleasant stay at the hotel with very friendly staff and a great location just a short walk from the beach. The rooms were comfortable, although a bit small and could use some maintenance in the bathrooms. The dining options were decent but could definitely be improved, especially at breakfast. Overall, it was a good value for money, but some areas could use a little more attention.

Rooms

7.0

The rooms were comfortable, though they are small and there were a few humidity spots in the bathroom.

Service

10.0

The service was awesome; the staff, especially Valeria, Michelle, and Yvan, went above and beyond to make our vacation memorable.

Location

9.0

The location was excellent, close to 5th Avenue and situated in Playacar, making it easy to explore nice beaches and walk to Playa del Carmen.

Dining

5.0

The dining experience was a bit hit-or-miss; lunch was poor and the drinks weren't great either, but the daily menu did offer some variety.

Facilities

7.0

Facilities were decent, but nothing really stood out; the pool area was nice, though.

Samantha

United Kingdom, October 2024

7.4/10

I had a lovely stay at this hotel, which boasts a great location just a short walk from Playa Carmen and right by one of the widest beaches around. The rooms are always clean and well-stocked, plus the air conditioning works excellently. I found the staff to be very friendly and always ready to help, though there were a few hiccups with hot water during my visit. Dining options were quite average, and I think they could improve a bit.

Rooms

8.0

The rooms are clean and well-stocked with amenities, and the air conditioning is excellent.

Service

7.0

The staff were friendly and attentive, always checking on us, though some service aspects could be improved.

Location

9.0

The location is fantastic, just a 15-minute walk to Playa Carmen and very close to the beach.

Dining

5.0

Dining options were only average; more variety for meals would be welcome.

Facilities

8.0

The facilities are nice overall, including a clean pool area.

Jonathan

United States of America, October 2024

7.0/10

I had a mixed experience at the hotel. On one hand, the staff was incredibly friendly and always ready to assist. However, the rooms felt a bit run down and needed some updating. The location was quite convenient as it was just a short cab ride to popular attractions, but the overall condition of the hotel didn't quite match what I had hoped for.

Rooms

5.0

The rooms were a little run down, and I encountered issues like broken TVs and refrigerators.

Service

9.0

The service was fantastic! The staff, especially Manager Fransisco, was super friendly and very helpful throughout my stay.

Location

8.0

The location was pretty convenient; just a $10 cab ride to Fifth Avenue, making it easy to get around.

Dining

6.0

The dining options were decent, featuring a variety of cuisines, but at times the food was hit and miss and felt a bit repetitive.

Facilities

7.0

The facilities could use some improvements, but the pool area was still enjoyable.

Emily

United Kingdom, September 2024

7.8/10

The hotel is situated in a beautiful area, surrounded by nice beaches and a charming neighborhood, making it a great location for walks. The rooms with thatched roofs are decent, though they could use better bathroom maintenance. The staff truly went above and beyond, creating memorable experiences during our stay. However, the dining options felt somewhat basic, like cafeteria food, which was a letdown.

Rooms

7.0

The rooms are good, but the maintenance of the bathrooms needs improvement due to humidity spots on the walls.

Service

10.0

The service was outstanding, with friendly staff eager to assist and a wide range of services available.

Location

9.0

The hotel has a great location in Playacar, close to beautiful beaches for long walks and easy access to Playa del Carmen.

Dining

5.0

The dining experience felt like school cafeteria food, lacking variety and options.

Facilities

8.0

The facilities are well-maintained, specifically the pools and bar area; very nice overall.

Friendly staff

Dining quality

Kenneth

United Kingdom, September 2024

7.0/10

I recently stayed at the hotel and found the location to be convenient, close to the beach and easy to reach popular spots. The rooms were clean and provided a beautiful view, although I felt they could use some updating. The dining options varied, with some nights being hits and others misses, and the service was hit-or-miss as well. Overall, I think the hotel offers decent value for money, but there are definitely areas needing improvement.

Rooms

7.0

The rooms were super clean and offered a beautiful ocean view, but they did need a little updating.

Service

6.0

Service was friendly, but at times it felt a bit pushy, especially regarding tours.

Location

9.0

The hotel is well-maintained and conveniently located for easy access to 5th Avenue and local attractions.

Dining

7.0

The dining experience had impressive themed nights, though the quality could vary from night to night.

Facilities

6.0

The facilities are decent, but could benefit from some enhancements and attention to detail.

Julie

United States of America, September 2024

8.2/10

My stay at the hotel was quite enjoyable, with beautiful grounds and a nice pool area. The rooms were cozy, and I appreciated the division into small houses for added comfort. Unfortunately, we had ongoing issues with the hot water that were never resolved during our stay, which was a significant downside. The friendly staff and great location made up for some of the hiccups, but an ideal experience would require consistent hot water.

Rooms

7.0

The rooms were lovely, although they need some items replaced. The layout in small houses was very comfortable.

Service

10.0

The service was top-notch, with the staff always taking time to chat and ensuring we had a memorable vacation. They went above and beyond to assist us.

Location

9.0

The location is fantastic, being in Playacar with beautiful beaches for walking and very close to downtown Playa del Carmen.

Dining

7.0

Dining options were decent, with a good variety, including made-to-order omelettes, though it lacked the elaborate choices seen in larger resorts.

Facilities

8.0

The facilities, especially the pool area, were great and very well-maintained, adding to the overall experience.

Colin

United Kingdom, August 2024

8.0/10

I had a mixed experience at this hotel. On the plus side, it’s situated right on the beach, which is beautiful, and the staff was very friendly. However, I was disappointed with the dining options, which felt repetitive and lacked variety. Overall, it’s a decent place, particularly for the price, but not without its flaws.

Rooms

7.0

The rooms were nicely decorated but had a bit of a mildew smell, which was unfortunate.

Service

9.0

I was very happy with the service; the staff was attentive and made my stay enjoyable.

Location

10.0

The hotel’s location is excellent, right on the beach, making it a relaxing getaway.

Dining

5.0

Dining options were hit and miss; it tended to be repetitive, and some of the food reminded me of a school cafeteria.

Facilities

8.0

The resort had good facilities, especially the pool area, which was well-kept.

Bert

United States of America, August 2024

7.6/10

The hotel has beautiful grounds and an amazing beach and pool area, making it a great spot for relaxation. However, the lack of hot water during my stay was quite frustrating. The staff were incredibly welcoming and kind, providing excellent service throughout my visit. Overall, it's a nice place with great amenities, but the hot water issue needs addressing.

Rooms

7.0

The rooms were lovely and featured a fully stocked beer fridge along with multiple bottles of water provided daily. However, we faced repeated problems with the hot water, which affected our comfort.

Service

9.0

The service was outstanding, with friendly staff who genuinely care about the guests. They cleaned our room daily and were attentive to our needs, although there was some initial pressure to attend a timeshare meeting.

Location

8.0

The hotel is perfectly situated right by the beach in beautiful Playacar, only 25 minutes from Playa Del Carmen. While the location is great, there was a significant issue with seaweed on the beach.

Dining

6.0

The dining options included Italian, Japanese, and Mexican cuisine on a rotation schedule, but the food was only average. The open-air setting was nice, although it can be uncomfortably hot.

Facilities

8.0

The hotel features amazing grounds, a lovely pool area, and clean changing rooms available for use after check-out. However, it seems like the facilities' overall experience was somewhat diminished by the hot water issues.